How we collect, use, and protect your personal information
Last Updated: 15 May 2023
DefoginFur Travel Pty Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website defoginfur.com (the "Site") or use our services, including when you make travel bookings, subscribe to our newsletter, or contact us with enquiries.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services. By accessing our Site or using our services, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.
We may collect personal information that you voluntarily provide to us when you:
The personal information we collect may include:
When you visit our Site, we may automatically collect certain information about your device and your interaction with our Site. This information may include:
We may receive information about you from third parties, such as business partners, social media platforms, and travel service providers. This information may include:
We use your personal information for various purposes, including to:
We may share your personal information in the following circumstances:
We may share your information with third-party service providers who perform services on our behalf, such as:
These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We may share your information with third parties when you have given us your consent to do so.
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.
We use different types of cookies for various purposes, including essential cookies for the operation of our Site, analytical cookies to understand how visitors interact with the Site, and marketing cookies to deliver personalized content.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. For more information about the cookies we use, please see our Cookie Policy.
We implement appropriate technical and organizational security measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Please be aware that the security and confidentiality of any information you provide while traveling or using public networks cannot be guaranteed. We advise you to exercise caution when accessing your account or sharing personal information while using public Wi-Fi or other public networks.
Depending on your location, you may have certain rights regarding your personal information. These may include:
To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy.
You can opt out of receiving marketing communications from us by clicking on the "unsubscribe" link in any marketing email we send you, or by contacting us using the contact details provided at the end of this Privacy Policy.
Our Site and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.
Specifically, our website servers are located in Australia, and our third-party service providers and partners operate globally. This means that when we collect your personal information, we may process it in any of these countries.
By providing your personal information, you consent to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
DefoginFur Travel Pty Ltd
123 Sunshine Boulevard
Surfers Paradise, QLD 4217
Australia
Email: [email protected]
Phone: +61 7 5555 6789